Missed-call text-back · for local service businesses
Can't pick up? They get a text before they call someone else.
When a call goes unanswered, the caller gets a friendly text from your business within seconds. They reply with what they need, and the details land on your phone.
You probably need this if
- Your phone rings while your hands are full
- Voicemails sit until the end of the day
- Customers have told you they called someone else first
The problem
Most people who hit voicemail don't leave one
About 1 in 4 calls to home service businesses goes unanswered, according to Invoca's call data. Most of those callers don't wait. They go back to Google and call the next name on the list, and that job is gone before you're off the ladder.
How it works
Step by step
The call goes unanswered
Same as today. You're on a job, driving, or with another customer.
They get a text right away
"Sorry we missed you, we're on a job. What's going on?" Written in your words, sent from your business.
They reply, you get the details
Their answer comes to your phone with their name and number, so you call back knowing what the job is.
Nights and weekends get their own message
After hours, the text says when you'll be back, so nobody expects a 9pm visit.
Run your numbers
See what it’s worth to your business
- Today$3,802
- If 4 in 10 missed callers answer the text$2,281
What you get
Set up for you, start to finish
Every setup is shaped to how your business already works. After a free 15 minute call you get a short written plan with the cost to set it up and run it, before anything starts.
- Set up on the number customers already call
- Your wording, written together on setup
- Separate after-hours message
- Replies forwarded to your phone or email
- A block list for numbers that should never get a text
- Changes whenever you need them
Good to know
Questions owners ask
Do I need a new phone number?
Usually not. It's set up to work with the number on your truck and your cards. If your carrier makes that hard, I'll tell you on the call before anything starts.
Will it text people who aren't customers?
It only texts numbers that called you and weren't answered, and you can block any number you like.
Do I need to learn new software?
No. Replies come to you as a text or an email.
Often paired with
Fifteen minutes to find out if it fits.
No pitch until the end, and only if something actually helps.